09:00 - 18:00

Delivery and Returns

Payment and delivery general terms

We ship order immediately after payment is received. We apply DAP Incoterms rules. (DELIVERY AT PLACE). 
If you chose to pay by bank transfer, you can find our bank account details in the confirmation email. In case if you couldn’t find it, you can check our bank details here below:.


Beneficiary's full name: B.A.T. s.r.l.
Beneficiary's address: Repubblica,16
Grumello d'Monte (Bg)
24064,ITALY
BG

Beneficiary's bank name: BPER BANCA
AG.: GRUMELLO DEL MONTE -BG-
account: 72770
IBAN: IT 79 U 05387 53140 000042302036
SWIFT (BIC) : BPMOIT22
Delivery Information
We offer an express delivery to your home address. We apply DAP(delivery at place) incoterms rules.


Zones of delivery


Zone 1 is used for the delivery to most european countries. It costs 15 Euro for each pack up to 1 kg.In case of a complex delivery to a place, that is located far away from the central facilities an additional charge may be applied.

 
Zone 2 is used for an EX-EU delivery and costs 50 Euro for packs up to 1 kg. If your pack's weight exeeds 1 kg, an additional charge may be applied. Please note, that an additional charges of import/export operations may be applied - please consult your local authorities. After arrival of the goods in the country of destination, the customs clearance in the importing country needs to be completed by the buyer, e.g. import permit, documents required by customs, etc., including all customs duties and taxes.
We ship your order immediately after payment is received. Please ask about availability before paying. In case if the item you want is out of stock, the time of production is 3-6 weeks.


RETURNS AND RUFUND POLICY

The returned goods, must be perfectly stored in their original packaging, including any tags, etc, never opened and worn. 

In cases where the goods are in bad conditions, and/or the tags are torn, and/or worn - no refund will be made. 

By picking a size on your own you confirm that you have measured everything correctly and you order a finsuit that will fit. If for any reason the size you picked doesn't fit - you can exchange a size of a finsuit. You must ship the suit back to us and pay an extra 15 Euro charge for a size substitution. To avoid this please do not hesitate to contact us if you are not absolutely sure about the size you need.

Delivery expenses for the returned items will be borne by the purchaser. Eventual tax on import or Custom duties, when applicable, are to customer account.